Resolved -
Recovery has completed and payment operations have returned to normal. Customers can resume normal payment operations.
Nov 12, 18:36 UTC
Monitoring -
The upstream vendor has resolved the underlying connectivity issues and is recovering. Jaris is continuing to monitor the platform for any residual impacts.
Nov 12, 18:23 UTC
Investigating -
An upstream vendor is experiencing connectivity issues that are intermittently impacting the ability to initiate payment operations. Customers can safely retry payment operations while we continue to monitor the situation.
Nov 12, 17:59 UTC