Resolved -
All delayed payments have been processed and Jaris has returned to normal operations.
Feb 2, 15:05 UTC
Monitoring -
A fix has been implemented and payments are beginning to process. Affected customers should begin seeing balances reach their accounts in the next few minutes.
Feb 2, 15:02 UTC
Identified -
Jaris has identified the cause of the processing delay and are working with upstream vendors make repairs. We will provide an update in the next 30 minutes.
Feb 2, 14:52 UTC
Investigating -
Jaris is currently investigating the source of a delay in processing customer settlements and will provide more information in about 30 minutes.
Feb 2, 14:39 UTC